At Simply Good Stuff, our customers are our highest priority. We strive to make every purchase from our site as painless and worry-free as possible. In order to assure piece of mind, and alleviate some of the apprehension associated with online sales, we offer a satisfaction guarantee on every order. Our products are so good, we can stand behind them 100%. Everything we sell is of the highest quality available, and we thoroughly test it before putting it on our site. Only the very best stuff makes the cut, and is then featured on www.simplygoodstuff.com. This is why we offer a full money back guarantee on every product we sell.
If you are unhappy, or the product you ordered is not as advertised, simply return it to us* for a full refund of the purchase price less shipping and handling. It's just that easy. Send us your return and we issue a refund, no questions asked. There are no restocking fees, authorizations or anything else to worry about. Simply return the stuff to us, and we will return the order or initiate an exchange, whichever you prefer. Don't worry about the store credit trick either. When you need to return an item or cancel an order, we issue an actual credit back to your original payment method. No silly store credit business.
The reason we are able to offer such a great guarantee on everything we sell is the quality of our products. We know that you won't want to return any of the stuff you buy from us because it is all so good. Our return rate is very low due to our policy of only offering products that are "good". 99.9% of all customers that order from us are completely satisfied with their purchase, and would never even think of returning it. We realize that sometimes people change their minds, expect something different, or any number of other situations. For this reason we offer this 100% satisfaction guarantee and easy return policy. You can rest easy when ordering from www.simplygoodstuff.com because your satisfaction is guaranteed on every purchase, and you are never stuck with anything you don't want.
*You must include the original purchase receipt with your merchandise. Return shipping costs are not covered by this guarantee. Order must arrive back within 60 days of purchase. Used and opened merchandise will be subject to fees, and may be ineligible for return. Wholesale and special order merchandise will be charged a restocking fee upon any return.