ORDERING FROM SIMPLYGOODSTUFF.COM:
GUARANTEED LOW PRICES:
PROCESSING & SHIPPING:
All orders are paid in full at the time you place it with us. This increases the security of the transaction by preventing the unnecessary transfer and storage of your credit card information. As you submit an order, it is processed in full, and charged immediately. We do not hold your information for transaction at a later date, so there is nothing for you to worry about. The sale is completely secure and encrypted, and no card numbers need to be stored here locally. You still retain every right to cancel, modify and request refund, and we are able to make any alterations to your order prior to it shipping.
SALES TAX (New York State ):
*Returns must arrive within 60 days of shipment date. Used items will be accepted at full value in some cases, and at a reduced value in others. Please contact us for restrictions and/or limitations for specific products. A restock fee of 15-50% will apply to any return processed beyond the 60 day time frame. We reserve the right to refuse any return after 60 days. In some cases, we will issue store credit for returns after 60 days.
DAMAGED OR INCORRECT SHIPMENT:
INTERNATIONAL ORDER POLICY:
International Shipping Restrictions
Due to high risk of fraud, Gemsuite.com at this time does not ship to the following countries:
This list may be modified at any time at our discretion due to increases in insurance claims or fraudulent credit card activity, or significant changes in trade restrictions or import practices which pose an undue financial burden to us.
To facilitate processing of your order, in some circumstances we may ask that one or more of the following information be faxed or e-mailed to us:
In assuming these security measures, simplygoodstuff.com recognizes that a minor inconvenience may be posed to international customers whose patronage we fully appreciate. Unfortunately, the security measures are necessary due to a very small percentage of parties with criminal intent, and due to complications associated with international credit card verification.
If you pay via credit card, we may require you to fax or email us a scan or photocopy of a government issued ID such as a driver's license or passport that clearly validates your address as being the same as the billing address of your credit card. This requirement is determined on a per-order basis depending on what country you are ordering from and what the dollar amount of the order is. We will sometimes also need you to scan both sides of your credit card and photo id and email or fax them to us before we can ship your order. In some cases we may require you to arrange payment via a wire or bank transfer if we feel it is too risky for us to accept your credit card.
All International Orders are final. We will not give any refunds or accept returns for International Orders. In the event your order is refused for any reason when international delivery is attempted, you will be responsible for additional shipping cost to have the package re-shipped to you. If it arrives damaged, we will be unable to re-ship, or issue any refund.
191 W Main St