4/6/2006
PROCESSING & SHIPPING:
In general, our shipping and processing times are quite short. We make every effort to send out orders as soon as possible, and we try to ship them with the quickest possible service. We ship via UPS, USPS or FedEx, and you can choose the specific method in most cases. For certain items that ship for free or with flat rate shipping, we will determine the best method at the time of shipping. If you choose Standard Shipping or Free shipping at checkout, it will also be our choice for delivery methods. In most cases orders are sent to shipping within 24 hours of being submitted. Many orders will make it out of the warehouse on the same day they are placed, and the majority of the other ones will go out within 48 hours. The longest you may have to wait for regular merchandise to ship out is 3-5 business days. In more rare circumstances, we may be out of stock on one or more items in your order, and for an extended period of time. If the wait time to fulfill your order is to be anything beyond the standard amount of time(up to 3-5 business days), we will make every effort to inform you, and keep you updated via email. For orders where you are able to choose the shipping method, we charge shipping based upon the total weight of your order, your shipping location, and the delivery method you choose. The shipping amounts displayed will be actual costs and do not include any handling fees or extra charges.
Order Shipping:
At simplygoodstuff.com we hate to keep customers waiting, so we make every effort to ship orders as soon as possible, and with the fastest possible delivery method. We may even split an order, if something is out of stock, in order to ship out the stuff we have while waiting for the other merchandise to arrive. We do this at our cost, and your benefit, in order to deliver stuff as soon as possible. Most orders will ship out with a delivery average of 2-5 days. Some orders will ship with slightly slower methods, but we try to send all orders with the fastest method that is reasonable in order to make wait times as short as possible for customers. When checking out, you may not be able to choose a specific delivery method due to the products you chose. For orders like this, or ones where Standard Shipping was selected, it will be our choice of delivery methods. We always take both speed and cost into consideration in order to select the best method at our disposal.
Your order may be shipped by any one of the following delivery methods. Customers paying for shipping will have their choice of shipping methods at checkout. Standard Shipping will offer the lowest cost in many cases, but will also allow us to choose the method as your order ships. Free shipping is the same way. You get the savings, but we get the choice of delivery methods. For free or standard shipping, we will usually choose the least expensive method for the individual order, but in many cases it will also be the fastest. If the cost difference is small, but speed varies greatly, we will always choose the faster shipping method for you instead of banking the cash and sticking you with the slow boat. Our main goal is to delivery quality stuff as soon as possible, and we know that you choose the lowest cost shipping method to save money, not wait forever. We can ship to regular US street addresses, PO Boxes and APO's, and we can also send orders to international customers. If you require a specific delivery method based upon your location or other requirements, but are not able to choose it due to the items on your order, simply contact us after the order is placed, or include instructions in the comments section at checkout. We will do our best to honor any reasonable request you have.
Delivery Estimates:
- USPS 1st Class = 2-4 Day Delivery
- USPS Priority Mail = 2-3 Day Delivery
- USPS Express Mail = 1-2 Day Delivery
- FedEx Ground = 3-5 Day Delivery
- FedEx SmartPost = 3-8 Day Delivery
- FedEx Express Saver = 2-3 Day Delivery
- UPS Ground = 3-5 Day Delivery
- UPS SurePost = 3-8 Day Delivery
- UPS 3 Day Select = 2-3 Day Delivery
- USPS Parcel Post = 3-14 Day Delivery
- USPS International Priority = 6-10 Day Delivery
- USPS International 1st Class= 6-10 Day Delivery
- USPS International Express = 4-6 Day Delivery
Please Note: It may take up to 48 hours for tracking information to show in the shippers system. We will notify you via email on the day that your order ships, and you can use the estimates above to determine when your package should be arriving.
Backorders
Backorders are rare at simplygoodstuff.com, but do happen occasionally. In the event of a backorder, you will be notified via email immediately, and we will make every effort to ship your stuff as soon as possible. Your out of stock merchandise will ship the same day our stock is replenished. For orders where there was a shipping charge, and multiple items were ordered, we may split your order into multiple shipments, so that your stuff is received as quickly as possible. This is on a case by case basis, and at our discretion. All orders where there was no shipping charge will ship once the entire order can be filled in a single shipment. If your order is split into multiple shipments, there would never be an additional cost to you. The shipping that you pay at checkout is the only amount of shipping you would have to pay.